Effective Date: September 5, 2026
At Hyper 3D, we are committed to providing professional, high-quality 3D visualization and digital design services.
We want you to feel confident when choosing our services. That's why we offer a 30-Day Money-Back Guarantee.
1. 30-Day Money-Back Guarantee
If you are not satisfied with your Hyper 3D service, you may request a full refund within 30 days of your payment, subject to the terms of this policy and applicable law.
Our goal is to ensure that you are satisfied with the quality and service you receive.
2. How to Request a Refund
To request a refund, contact our support team at:
Please include your name, order information, and a brief explanation of your refund request.
3. Full Refund
If your refund request qualifies under this policy and is approved, we will issue a 100% refund of the amount paid for the applicable service.
The refund will generally be returned to the original payment method used for the purchase.
Once initiated, the time required for the refund to appear in your account may depend on your payment provider or financial institution.
4. Project Revisions
If you are dissatisfied with your visualization, we encourage you to contact us first so that we can understand your concerns and, where appropriate, make reasonable adjustments within the original project scope.
If we are unable to provide a satisfactory result and you remain dissatisfied, you may request your refund within the applicable 30-day period.
5. Custom Digital Services
Our services are custom-made according to each customer's requirements and may include:
- Interior 3D Design
- Exterior 3D Design
- Architectural Visualization
- 3D Modeling
- 3D Rendering
- CGI Visualization
- Photorealistic Renders
- Real Estate Visualization
- Digital Design Concepts
The 30-Day Money-Back Guarantee applies to eligible purchases of our digital services.
6. Additional Work
Requests that substantially change the original project scope, concept, specifications, or design direction may be considered additional work.
Additional services or work requested outside the original order may be subject to separate pricing.
7. Customer Information
Customers are responsible for providing accurate and complete project information, including measurements, plans, reference images, specifications, and other materials necessary for the project.
Where dissatisfaction results primarily from inaccurate or incomplete information supplied by the customer, we may request additional information or clarification before determining the appropriate resolution.
8. Refund Deadline
Refund requests must be submitted within 30 calendar days from the date of payment.
Requests submitted after the 30-day period may not qualify for the Money-Back Guarantee, except where a refund or other remedy is required by applicable law.
9. Legal Rights
Nothing in this Refund Policy is intended to exclude or limit any consumer rights or legal remedies that cannot legally be excluded or limited under applicable law.
Where applicable law provides additional rights, those rights remain unaffected.
10. Contact Us
For refund requests or questions regarding this policy, please contact:
Hyper 3D
Business Email:
Contact@hyper3d.store
Contact Email:
Contact@hyper3d.store
Our Promise
Try Hyper 3D with confidence. If you're not satisfied, contact us within 30 days and we'll work with you to resolve the issue or provide a full refund in accordance with this policy.
Hyper 3D
From Concept to Reality.